In light of the Coronavirus (COVID-19) situation, we have implemented a range of new cleaning and operational procedures to protect the health and safety of our guests and our team at Woodland Bay.
Nothing is more important than the health and safety of our customers and our team. As a demonstration of this commitment, we have implemented comprehensive cleaning and sanitizing protocols.
These measures are based on the expert advice of governments, public health authorities and medical professionals and we are closely monitoring government policy changes, mandates, and guidelines to make changes as necessary or appropriate to our protocols and procedures. An overview of these enhancements is noted below.
NOTES FOR GUESTS ON ARRIVAL & DEPARTURE
Guests are requested to leave at least one car park space between their car and any other vehicles in the carpark
Guests will receive information by email or text at least 24 hours prior to check-in advising of their contactless check-in procedure
All rooms are accessed by their own door from the hotel courtyard, allowing plenty space for social distancing
There will be no direct contact with any staff and no housekeeping service offered during guests stay at the hotel
All rooms will be thoroughly sanitized prior to the guest’s arrival
We have installed kitchen areas with fridges and microwave/convection ovens into all guest rooms as a direct result of COVID-19 to allow guests a self-cater option
Continental breakfast items will be put into the guest rooms with sufficient supply for the duration of each stay
Additional items can be requested by telephone at any time during the guests stay
All guests and staff will be asked to practice social distancing
High-touch areas throughout the hotel will be sanitized on a regular basis
Hand sanitizer dispensers are located throughout the hotel
Please contact us if you have questions or require additional information about our preventive measures and protocols.
Woodland Bay continues to be committed to the health and safety of all our guests and our team. We are all in this together and we want everyone to stay safe and healthy. We will continue to closely monitor the situation with COVID-19 and make any necessary changes in line with government guidelines.
We would like to thank you for your support at this difficult time.